Pact is the CRM you start on when you're the one running outbound — and the CRM you keep when you hire the first AE, the first CSM, the first marketing op. Same database, same audit trail, same consent ledger. No re-platform at $1M ARR.
Illustrative outcomes — composite of design-partner deployments
↓ 0
re-platform between $0 and $5M ARR
↓ 4 hrs
weekly tool-juggling vs. spreadsheets
↑ 2.3×
design-partner conversation throughput
↓ 87%
time-to-first send vs. Marketo + Salesforce
What you get on day one
No 'lead' object that converts to a 'contact' that's separate from the 'account'. One row, one history, the same identity across marketing, sales, CS, consent, and audit. Founders run all five jobs; the CRM should too.
Every reply is classified, summarized, and prioritized. The Sparkle Copilot drafts a response in your tone; you approve before sending. As founder-CEO you'll spend Saturday on the inbox — make that hour count, not three.
Multi-channel cadences with send-time optimization, AI subject-line suggestions, reply detection, OOO handling. Built in. No marketing-only tier; no marketing-only sync to maintain.
GDPR + CCPA opt-outs are a tenant surface, not a third-party widget. When the first design partner asks 'how do you handle consent?' you have a one-screen answer instead of a Notion doc.
Every claim on the landing page links to source — `/ai-features` reads from `core/ai/feature_registry.py`, `/customers` reserves three slots for real-named stories instead of fabricating a logo grid. We won't sell you a roadmap that isn't shipped.
Free plan stays free for a solo founder running under 500 contacts and 1k events / month. Pro opens with a 14-day trial — full features, no card — then drops back into Free if you don't upgrade. No auto-charge on day 15.
“I'm founder-CEO and running outbound. I tried to set up Salesforce + Marketo + Outreach. Twelve weeks in, nothing was shipped. Pact was running our outbound in a day, including the consent center. We've kept it through hiring two AEs.”
Founder-CEO · Pre-seed B2B · illustrative scenario · illustrative scenario
For other roles
The Free plan stays free as long as you're under the limits. Pro and Team open with a 14-day trial — full features, no card.
Last reviewed: 2026-06-15
American English · claims grounded against shipped functionality
Closes DP-014 + DP-015