Pact is the CRM you start on when you're the one running outbound — and the CRM you keep when you hire the first AE, the first CSM, the first support rep. Same database, same audit trail, same consent ledger, same MCP tools your AI can drive. No re-platform at $1M ARR.
Illustrative outcomes — composite of design-partner deployments
↓ 0
re-platform between $0 and $5M ARR
↓ 4 hrs
weekly tool-juggling vs. spreadsheets
↑ 2.3×
design-partner conversation throughput
↓ 87%
time-to-first send vs. a stitched stack
What you get on day one
No 'lead' object that converts to a 'contact' that's separate from the 'account'. One row, one history, the same identity across marketing, sales, CS, support, consent, and audit. Founders run every job; the CRM should too.
Every reply is classified, summarized, and prioritized. The Sparkle Copilot drafts a response in your tone; you approve before sending. As founder-CEO you'll spend Saturday on the inbox — make that hour count, not three.
Multi-channel cadences with send-time optimization, AI subject-line suggestions, reply detection, OOO handling. Built in. No marketing-only tier; no marketing-only sync to maintain.
GDPR + CCPA opt-outs are a tenant surface, not a third-party widget. When the first design partner asks 'how do you handle consent?' you have a one-screen answer instead of a Notion doc.
Every claim on the landing page links to source — `/ai-features` reads from the AI feature registry, `/customers` reserves slots for real-named stories instead of fabricating a logo grid. We won't sell you a roadmap that isn't shipped.
Free plan stays free for a solo founder running under 500 contacts and 1k events / month. Pro opens with a 14-day trial — full features, no card — then drops back into Free if you don't upgrade. No auto-charge on day 15.
The shipped product surfaces this role lives in.
“I'm founder-CEO and running outbound. I tried to stitch together three point tools. Twelve weeks in, nothing was shipped. Pact was running our outbound in a day, including the consent center. We've kept it through hiring two AEs.”
Founder-CEO · Pre-seed B2B · illustrative scenario
More Operations roles
Transparent plans — the Free plan stays free under the limits, and Pro and Team open with a 14-day trial, full features, no card. Compare them side by side.
Last reviewed: 2026-07-10
American English · claims grounded against shipped functionality
Closes DP-014 + DP-015