Talk to your CRM. It talks back.
Voice MCP is a real phone number for your workspace. Call it, ask about your accounts, deals, or pipeline in plain speech, and it answers from your live data — and can take actions like texting a recap, logging a note, or booking a meeting, all in the call.
Prefer to hear it live?
Call +1 (424) 722-8627 and ask it anything about a demo workspace.
What it does
A phone call that reaches your whole workspace
Every capability below is shipped in Voice MCP today — verified against the source, not a roadmap.
Say “show me Acme Corp,” “what’s my pipeline this week,” or a free-form question. The agent classifies the intent and reads the answer back from your real accounts, contacts, and deals — not a stale snapshot.
Text or email yourself a recap, log a call note against an account, book a meeting, or transfer the call — spoken, in one turn. Requests run through the same MCP runtime as the rest of Pact (179 MCP tools in the catalog).
Keyword routing handles the common asks for free; anything free-form falls through to an LLM intent router, so “why is my pipeline down?” lands on the right tool instead of a dead end.
Because voice rides the existing MCP runtime, every spoken request carries consent enforcement, cost attribution, and an audit trail — the same governance as a click in the app, over the phone.
Pick from Amazon Polly neural voices and set the speaking rate per user, so the line reads back at a pace and voice your team is comfortable with.
How it works
Call → Speak → Done
No app to open, no dashboard to load. Three steps from dial tone to answer.
- 1Call
Dial +1 (424) 722-8627 from the phone on your Pact user — caller-ID authenticates you, or you enter a PIN if the number is withheld.
- 2Speak
Ask a question or give an instruction in plain English. No menu trees, no “press 1” — just say what you want.
- 3Done
Hear a short answer read back, or a confirmation that the action ran. Keep going for as many turns as you need, then hang up.
How it sounds
Voice quality you control
Voice MCP speaks with Amazon Polly neural voices. Choose the voice and pace that fit your team — set once, applied on every call.
Neural voices
Amazon Polly neural speech
- Five neural voices to choose from
- US English, male and female
- Set once per user in the setup wizard
Pace control
Tune the reading speed
- Six speaking rates, 85%–130%
- Slower for detail, faster for regulars
- Applied consistently across every voice
Brand-consistent
The same voice, every call
- Your chosen voice on every turn
- Answers condensed to a sentence or two
- No robotic menu prompts
Voice options come from the setup wizard — not a paid add-on ladder.
What a call sounds like
IllustrativeExample exchanges, not live call data — dial the line to try your own.
- “What’s my pipeline this week?”Read back open value by stage
- “Show me the Acme Corp account.”Summarized owner, stage, health
- “Email me the forecast.”Recap sent to the caller
- “Log a note on Globex: champion left.”Note written to the account
- “Book a meeting with Dana next Tuesday.”Meeting drafted for review
Start your free trial
Spin up a workspace, or hear it first — call +1 (424) 722-8627 and ask the demo line a question right now.