PPactDocs
Sales

Team selling

Add a deal team to an opportunity, assign sales roles, and split credit so team-sold deals divide compensation fairly.

Big deals are rarely closed alone. Pact lets you attach a deal team to any opportunity so everyone who moved the deal forward is on the record — and so compensation credit reflects who actually did the work.

Build a deal team

You add a deal team from the deal detail page. Open the opportunity, find the deal team panel, and add the people who contributed. Each member you add carries a team role that describes their function on the deal:

Team roleWho it's for
Account executiveOwns the deal and the customer relationship
Solution engineerHandles technical validation and demos
CSMBrings the post-sale and renewal lens
LegalReviews contract terms and redlines
PartnerAn external or channel collaborator
SDRSourced or qualified the opportunity
Executive sponsorProvides senior air cover and escalation

Team role is not a permission role

A member's deal-team role is a sales function — it describes what they did on the deal. It is separate from a user's RBAC permission role, which governs what they can do across Pact. Adding someone to a deal team does not change their access.

Credit splits and member details

Each team member can carry a few extra attributes:

  • Credit split percentage — the share of the deal's credit attributed to this member.
  • Is-primary flag — marks the lead owner of the deal.
  • Notes — free-form context on the member's contribution.

The split percentages are what make team selling fair at quota time. When a deal is team-sold, the credit divides across members according to their splits rather than landing entirely on one owner. Those same splits feed compensation credit attribution, so a rep who carried 40% of a deal sees 40% of its credit in their numbers.

Seeing your deals

A user can view the deals they're on the team for, so reps always have a running picture of everything they're contributing to — not just the deals they personally own.

What's next